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Service & Support

Generalscan has professional service centers throughout the world.
We provide 24/7 support and comprehensive repair services—no matter where in world your business is located.

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Quality & Service Policy

We are committed to providing customer satisfaction with services and products of the highest level of quality on time!

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Request RMA

We streamline the process of returning products for repair or replacement. This efficiency minimizes downtime, and enhances overall customer satisfaction.

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Support & Download

You can easily find and download the latest software, drivers, firmware updates, and patches for Generalscan products

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Authorized Service Providers

Trained and certified by Generalscan partners around the world ensuring that the service quality aligns with the Generalscan’s standards and making it easier for our customers in various locations to access service and support.

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